| About the Business |
American Residential Warranty (ARW) is nationally
recognized as a leading innovator in the Home Protection services industry,
and our focus on outstanding service and customer satisfaction is a core
part of our success. With years of Home warranty experience, top tier
partners and plan administration by the owners of an A+ rated insurance
company (By AM Best) we are able provide top quality service to homeowners
throughout the country. You can feel secure when you purchase a home service
plan from ARW. We will be there when you need us!
At ARW, our goal is to provide the best possible customer experience in the
Home Warranty industry. And while we know that great customer experience
requires great service - it doesn't start there! It starts with finding the
right home protection plan for you, and we make it simple to customize the
exact plan to fit your needs and your budget. We make it easy for you to
find the plan that works for you, you can conveniently sign up online, or
call us and speak with one of our friendly, courteous, and knowledgeable
customer service representatives who can help you choose the right coverage.
We even offer a variety of plans and flexible payment options, so ARW home
protection is available to fit almost any home and budget.
Once your home is protected by ARW, you will have access to our state of the
art customer service call center. You can call us 24/7 to report a problem
with any home system or appliance covered under your plan - and you will
always speak to a real person! When a claim is placed, we take care of
everything from preliminary troubleshooting, to locating the right
contractor, to dispatching a qualified service technician who will work with
you to best fit your schedule. If the repair is covered under your plan, ARW
will cover all diagnosis, parts, labor, and installation costs for the
repair, minus a small service fee*.
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